Privacy Policy

1. Introduction

Karasai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account (name, email address, password)
• Save properties to your favorites
• Contact us through our contact form (name, email, phone, message)
• Subscribe to our newsletter (email address)
• Submit a property listing request

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system, unique device identifiers)
• Location data (general location based on IP address)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services when you use social login features (Google, Facebook) or when property managers provide information about their properties.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Create and manage your account
• Process your saved properties and comparison lists
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve and personalize your experience
• Analyze usage patterns and optimize our Service
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 With Property Managers

When you express interest in a property or contact a property manager through our Service, we may share your contact information with that specific property manager.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (Vercel, Supabase)
• Analytics providers (Google Analytics)
• Email service providers
• Payment processors (if applicable)

4.3 For Legal Purposes

We may disclose your information if required by law or in response to valid legal requests, such as:

• To comply with court orders or legal processes
• To protect our rights, property, or safety
• To prevent fraud or illegal activity
• To enforce our Terms of Service

4.4 Business Transfers

If Karasai is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for the Service to function (authentication, security)
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Used to deliver relevant ads (if applicable)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Opt-Out: Opt out of marketing communications
• Object: Object to processing of your information

To exercise these rights, please contact us at privacy@karasai.com. We will respond to your request within 30 days.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your rights

11. International Users

Our Service is operated in the United States. If you access our Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.